Comparison · 2026
Gong vs Microsoft Copilot
Gong wins overall with 78/100, versus 72/100 for Microsoft Copilot.
| # | Category | Gong | Microsoft Copilot |
|---|---|---|---|
| 1 | Recording & Platform Coverage | 29/50 (58%) | 30/50 (60%) |
| 2 | Transcription Quality | 37/45 (82%) | 33/45 (73%) |
| 3 | AI Reports & Notes | 37/45 (82%) | 23/45 (51%) |
| 4 | Knowledge Management | 26/30 (87%) | 23/30 (77%) |
| 5 | Email Handling | 24/30 (80%) | 21/30 (70%) |
| 6 | Telephony & VoIP | 24/25 (96%) | 13/25 (52%) |
| 7 | Integration — CRM | 22/25 (88%) | 11/25 (44%) |
| 8 | Integration — ATS | 7/20 (35%) | 6/20 (30%) |
| 9 | Integration — Productivity | 13/20 (65%) | 17/20 (85%) |
| 10 | Automation & Workflows | 27/35 (77%) | 26/35 (74%) |
| 11 | Organization & Search | 28/30 (93%) | 24/30 (80%) |
| 12 | Conversation Intelligence | 28/30 (93%) | 16/30 (53%) |
| 13 | Security & Compliance | 37/40 (93%) | 39/40 (98%) |
| 14 | Pricing & Value | 8/25 (32%) | 15/25 (60%) |
Verdict. Choose Gong for the best all-round score. Choose Microsoft Copilot if specific criteria matter more — run the quiz to weight them against your real needs.