Comparison · 2026
Otter.ai vs Gong
Gong wins overall with 78/100, versus 74/100 for Otter.ai.
| # | Category | Otter.ai | Gong |
|---|---|---|---|
| 1 | Recording & Platform Coverage | 40/50 (80%) | 29/50 (58%) |
| 2 | Transcription Quality | 29/45 (64%) | 37/45 (82%) |
| 3 | AI Reports & Notes | 19/45 (42%) | 37/45 (82%) |
| 4 | Knowledge Management | 19/30 (63%) | 26/30 (87%) |
| 5 | Email Handling | 13/30 (43%) | 24/30 (80%) |
| 6 | Telephony & VoIP | 9/25 (36%) | 24/25 (96%) |
| 7 | Integration — CRM | 8/25 (32%) | 22/25 (88%) |
| 8 | Integration — ATS | 2/20 (10%) | 7/20 (35%) |
| 9 | Integration — Productivity | 10/20 (50%) | 13/20 (65%) |
| 10 | Automation & Workflows | 20/35 (57%) | 27/35 (77%) |
| 11 | Organization & Search | 21/30 (70%) | 28/30 (93%) |
| 12 | Conversation Intelligence | 13/30 (43%) | 28/30 (93%) |
| 13 | Security & Compliance | 22/40 (55%) | 37/40 (93%) |
| 14 | Pricing & Value | 17/25 (68%) | 8/25 (32%) |
Verdict. Choose Gong for the best all-round score. Choose Otter.ai if specific criteria matter more — run the quiz to weight them against your real needs.