Comparison · 2026
Otter.ai vs Fathom
Fathom wins overall with 78/100, versus 74/100 for Otter.ai.
| # | Category | Otter.ai | Fathom |
|---|---|---|---|
| 1 | Recording & Platform Coverage | 40/50 (80%) | 32/50 (64%) |
| 2 | Transcription Quality | 29/45 (64%) | 29/45 (64%) |
| 3 | AI Reports & Notes | 19/45 (42%) | 23/45 (51%) |
| 4 | Knowledge Management | 19/30 (63%) | 17/30 (57%) |
| 5 | Email Handling | 13/30 (43%) | 14/30 (47%) |
| 6 | Telephony & VoIP | 9/25 (36%) | 6/25 (24%) |
| 7 | Integration - CRM | 8/25 (32%) | 18/25 (72%) |
| 8 | Integration - ATS | 2/20 (10%) | 3/20 (15%) |
| 9 | Integration - Productivity | 10/20 (50%) | 11/20 (55%) |
| 10 | Automation & Workflows | 20/35 (57%) | 21/35 (60%) |
| 11 | Organization & Search | 21/30 (70%) | 20/30 (67%) |
| 12 | Conversation Intelligence | 13/30 (43%) | 13/30 (43%) |
| 13 | Security & Compliance | 22/40 (55%) | 24/40 (60%) |
| 14 | Pricing & Value | 17/25 (68%) | 19/25 (76%) |
Verdict: which one should you pick?
Fathom takes the overall win at 78/100 against 74/100, mainly on ai reports & notes, email handling, integration - crm. Otter.ai is not out of the running though: it still leads on recording & platform coverage, knowledge management, telephony & voip, and those categories can outweigh the headline score depending on how you work.
Pick Otter.ai if...
- Recording & Platform Coverage matters most to you (80%)
- Knowledge Management matters most to you (63%)
- Telephony & VoIP matters most to you (36%)
- Organization & Search matters most to you (70%)
- The household-name live transcription app for English meetings.
Pick Fathom if...
- AI Reports & Notes matters most to you (51%)
- Email Handling matters most to you (47%)
- Integration - CRM matters most to you (72%)
- Integration - ATS matters most to you (15%)
- The free, frictionless notetaker for Zoom and Google Meet.
Pricing posture
| Pricing dimension | Otter.ai | Fathom |
|---|---|---|
| Free plan usefulness | 4/5 | 5/5 |
| Freemium generosity | 4/5 | 5/5 |
| Value at mid-tier | 3/5 | 3/5 |
| Value at premium tier | 3/5 | 3/5 |
| Enterprise readiness | 2/5 | 2/5 |
These are comparative ratings of pricing structure, not list prices - vendors change plans often, so always confirm the current rate on their own site.
Otter.ai vs Fathom: common questions
Is Otter.ai or Fathom better?
On our 14-category framework Fathom scores 78/100 versus 74/100 for Otter.ai, so Fathom is the stronger all-rounder. Otter.ai can still be the better pick when your priorities line up with its strengths.
What is Otter.ai best at?
Otter.ai scores highest on recording & platform coverage and organization & search. The household-name live transcription app for English meetings.
What is Fathom best at?
Fathom scores highest on pricing & value and integration - crm. The free, frictionless notetaker for Zoom and Google Meet.
Do Otter.ai and Fathom both work with Zoom, Teams and Google Meet?
Otter.ai rates 5/5 on Zoom, 3/5 on Teams and 4/5 on Google Meet. Fathom rates 5/5, 4/5 and 5/5 respectively.