Deep scoring analysis · 2026 · 115 criteria
Tactiq scoring analysis
Chrome extension-first AI notetaker with custom AI Kits and the cheapest paid tier.
Scoring scale
Tactiq is a Chrome extension-first AI notetaker that provides real-time transcription without a bot joining the call. Its core differentiators are custom AI prompts ("AI Kits"), multi-meeting analysis, and a powerful workflow automation engine that turns meeting insights into automated actions across dozens of tools. Tactiq does NOT record audio or video — it captures text only, making it one of the most privacy-friendly options available.
1. PLATFORMS & RECORDING — 65% (C+)
Chrome extension-first approach works on Meet, Zoom, Teams, Whereby, Jitsi, and Intercom without a bot. Strong privacy with text-only capture and file upload support (up to 2GB). Major limitations: no in-person recording, no VoIP, no audio/video capture, no auto-join, no Android app, and Chrome-dependent.
| # | Criterion | Score | Justification |
|---|---|---|---|
| 1.1 | Microsoft Teams support | 5/5 | ✅ Supported via Chrome/desktop |
| 1.2 | Google Meet support | 5/5 | ✅ Primary platform via Chrome extension |
| 1.3 | Zoom / Webex support | 5/5 | ✅ Zoom supported; Webex via Whereby/Jitsi |
| 1.4 | Hybrid Meeting support | 3/5 | ⚠️ Upload pre-recorded files; no native in-person |
| 1.5 | Phone Call (VoIP) recording | 0/5 | ❌ No VoIP recording |
| 1.6 | In-Person Recording | 0/5 | ❌ No in-person recording capability |
| 1.7 | Record non-admin meetings | 5/5 | ✅ Bot-free — transcribes from user's browser |
| 1.8 | Mobile App / Mobile recording | 3/5 | ⚠️ iOS/Android for analysis; no mobile recording |
| 1.9 | Automatic Recording | 3/5 | ⚠️ Auto-starts when meeting detected in browser |
| 1.10 | Upload Files | 5/5 | ✅ Upload audio/video files up to 2GB (mp4, m4a, mp3, mov) |
| 1.11 | Click to Record | 5/5 | ✅ One-click via Chrome extension |
| 1.12 | Auto-join via calendar integration | 0/5 | ❌ No bot = no auto-join |
| 1.13 | Automatic meeting detection | 5/5 | ✅ Detects meetings in browser automatically |
| 1.14 | Bot controls (mute/unmute) | 5/5 | ✅ No bot — user controls directly |
| 1.15 | Noise suppression | 0/5 | ❌ No noise suppression (text-only capture) |
| 1.16 | Concurrent recordings | 3/5 | ⚠️ Limited to browser tabs |
| 1.17 | Manual start/stop | 5/5 | ✅ Full manual control |
| 1.18 | Configurable audio/video modes | 0/5 | ❌ Text-only — no audio or video recording |
| 1.19 | Privacy-first (audio-only) mode | 5/5 | ✅ Text-only — most private option (no audio/video stored) |
| 1.20 | Calendar integration | 3/5 | ⚠️ Basic calendar awareness |
| 1.21 | Supported platforms | 3/5 | ⚠️ Meet, Zoom, Teams + Whereby, Jitsi, Intercom |
Category total: 68 / 105
2. TRANSCRIPTION — 83% (B+)
Strong transcription with 60+ languages, real-time live transcription, speaker detection and labeling, file upload transcription (up to 2GB), editable transcripts, and full search. Weaknesses: no custom vocabulary, no clip creation, and limited dialect detail.
| # | Criterion | Score | Justification |
|---|---|---|---|
| 2.1 | Transcriptions included | 5/5 | ✅ Included; unlimited on Pro+ |
| 2.2 | Speaker recognition | 5/5 | ✅ Speaker detection and labeling |
| 2.3 | Speaker names | 5/5 | ✅ Labels speakers by name |
| 2.4 | Transcribe video/audio uploads | 5/5 | ✅ Upload files up to 2GB |
| 2.5 | Export transcripts | 5/5 | ✅ Google Docs, Notion, Slack, and more |
| 2.6 | Hybrid meeting transcription | 3/5 | ⚠️ Via file upload only |
| 2.7 | Languages supported | 5/5 | ✅ 60+ languages |
| 2.8 | Dialects supported | 3/5 | ⚠️ Broad language coverage |
| 2.9 | Full-transcript search | 5/5 | ✅ Fully searchable transcripts |
| 2.10 | Edit transcription | 5/5 | ✅ Editable post-meeting |
| 2.11 | Share across organization | 5/5 | ✅ Auto-sharing on Team plan |
| 2.12 | Filler word removal | 3/5 | ⚠️ AI summaries are clean; transcript-level not confirmed |
| 2.13 | Clips from transcript | 3/5 | ⚠️ Highlights with emojis + screenshots; no video clips |
| 2.14 | Custom vocabulary | 0/5 | ❌ No custom vocabulary |
| 2.15 | Real-time transcription | 5/5 | ✅ Live transcription — core feature |
Category total: 62 / 75
3. REPORTS & NOTES — 96% (A)
Excellent AI report generation — one-click summaries, custom AI Kits for any output format, role-specific templates, automated follow-up emails, real-time 'Ask Tactiq AI' suggestions, action items, and auto meeting detection. Only gap: no native scorecard/coaching framework (though custom AI prompts can approximate one).
| # | Criterion | Score | Justification |
|---|---|---|---|
| 3.1 | Meeting Notes | 5/5 | ✅ AI-generated summaries with one click |
| 3.2 | Export / Download | 5/5 | ✅ Multiple export destinations |
| 3.3 | Email pre-generated | 5/5 | ✅ Custom AI prompts can generate follow-up emails |
| 3.4 | Customize Notes | 5/5 | ✅ AI Kits — saved custom AI prompts for any output format |
| 3.5 | Templates per Job | 5/5 | ✅ AI Kits serve as role-specific templates |
| 3.6 | Scorecard / Coaching | 3/5 | ⚠️ Custom AI prompts can create scoring; no native scorecard |
| 3.7 | Auto Meeting Detection | 5/5 | ✅ Detects meetings in browser |
| 3.8 | Live Coaching | 5/5 | ✅ 'Ask Tactiq AI' — real-time AI suggestions during meetings |
| 3.9 | Assign tasks | 5/5 | ✅ Action items extracted and assignable |
Category total: 43 / 45
4. KNOWLEDGE MANAGEMENT — 100% (A+)
Best-in-class. Multi-meeting AI analysis across up to 10 transcripts, plus team spaces with auto-sharing. Organization-level knowledge is fully supported.
| # | Criterion | Score | Justification |
|---|---|---|---|
| 4.1 | Ask questions across all past meetings | 5/5 | ✅ Multi-meeting AI analysis across up to 10 transcripts |
| 4.2 | Organization-level knowledge | 5/5 | ✅ Team spaces with auto-sharing |
Category total: 10 / 10
5. ADMIN & CONTROL — 44% (D+)
Weak admin layer. Configurable recording settings and space-triggered workflows cover some basics. Missing: custom vocabulary, sentiment analysis toggles, and robust smart participation rules.
| # | Criterion | Score | Justification |
|---|---|---|---|
| 5.1 | Custom vocabulary (admin) | 0/5 | ❌ No custom vocabulary |
| 5.2 | Sentiment analysis toggles | 0/5 | ❌ No native sentiment analysis |
| 5.3 | Hybrid speaker detection | 3/5 | ⚠️ Speaker detection in online meetings |
| 5.4 | Configurable recording settings | 5/5 | ✅ AI features can be disabled; configurable settings |
| 5.5 | Smart participation rules | 3/5 | ⚠️ Space-triggered workflows |
Category total: 11 / 25
6. SUPPORT & ONBOARDING — 90% (A−)
Strong support stack — extensive help center, YouTube tutorials, dedicated account manager on Enterprise, and chat support. Training and personalization is Enterprise-only.
| # | Criterion | Score | Justification |
|---|---|---|---|
| 6.1 | Online Video Tutorials | 5/5 | ✅ Extensive help center and YouTube tutorials |
| 6.2 | Dedicated Account Manager | 5/5 | ✅ Enterprise plan |
| 6.3 | Training & Personalization | 3/5 | ⚠️ Enterprise onboarding |
| 6.4 | Chat & Support | 5/5 | ✅ Support available |
Category total: 18 / 20
7. ORGANIZATION — 80% (B+)
Solid organization features — fully searchable transcripts, spaces for auto-sorting and auto-processing, team spaces with auto-sharing, and a searchable library. Weaknesses: basic smart filters, no company filter, and speaker-based search only.
| # | Criterion | Score | Justification |
|---|---|---|---|
| 7.1 | Search within meetings | 5/5 | ✅ Fully searchable transcripts |
| 7.2 | Automatic folder distribution | 5/5 | ✅ Space-triggered workflows — auto-sort + auto-process |
| 7.3 | Organization-level knowledge | 5/5 | ✅ Team spaces |
| 7.4 | Team workspaces | 5/5 | ✅ Dedicated team spaces with auto-sharing |
| 7.5 | Meetings library | 5/5 | ✅ Searchable transcript library |
| 7.6 | Smart filters | 3/5 | ⚠️ Basic filtering |
| 7.7 | Folders | 5/5 | ✅ Spaces for organization |
| 7.8 | Filter by participants | 3/5 | ⚠️ Speaker-based search |
| 7.9 | Filter by company | 0/5 | ❌ No company filter |
Category total: 36 / 45
8. INTEGRATION — 58% (C+)
Broad productivity and CRM integrations — HubSpot, Salesforce, Pipedrive, Zoho, Google Docs, Drive, Notion, Asana, Monday, ClickUp, Jira, Linear, Confluence, Evernote, Quip, and Zapier. Major gaps: no OneNote, no OneDrive, no ATS, no dedicated VoIP, and no public API (only via Zapier).
| # | Criterion | Score | Justification |
|---|---|---|---|
| 8.1 | OneNote | 0/5 | ❌ No OneNote integration |
| 8.2 | OneDrive | 0/5 | ❌ No OneDrive integration |
| 8.3 | CRM | 5/5 | ✅ HubSpot, Salesforce, Pipedrive, Zoho — strongest CRM coverage |
| 8.4 | G Suite / Google Workspace | 5/5 | ✅ Google Docs, Google Drive |
| 8.5 | ATS | 0/5 | ❌ No ATS integration |
| 8.6 | Productivity tools | 5/5 | ✅ Notion, Asana, Monday, ClickUp, Jira, Linear, Confluence, Evernote, Quip |
| 8.7 | VoIP | 3/5 | ⚠️ Intercom integration |
| 8.8 | API | 3/5 | ⚠️ Via Zapier; no dedicated public API |
| 8.9 | Zapier | 5/5 | ✅ Full Zapier integration |
Category total: 26 / 45
9. CONVERSATION INTELLIGENCE / ANALYTICS — 69% (B−)
Solid analytics — single and multi-meeting AI insights, key topic detection, action item extraction, and real-time question identification. Missing: native sentiment analysis, speech analytics (no audio = no voice analysis), keyword tracking dashboard, and dedicated scorecard framework.
| # | Criterion | Score | Justification |
|---|---|---|---|
| 9.1 | Single Meeting AI Insights | 5/5 | ✅ AI summaries, custom prompts, action items |
| 9.2 | Multi-Meeting AI Insights | 5/5 | ✅ Analyze up to 10 transcripts collectively |
| 9.3 | Scorecard & Coaching Insights | 3/5 | ⚠️ Custom AI prompts can create scoring frameworks |
| 9.4 | Keyword Tracking | 3/5 | ⚠️ Searchable; no dedicated tracking dashboard |
| 9.5 | Sentiment Analysis | 0/5 | ❌ No native sentiment analysis |
| 9.6 | Key Topic Detection | 5/5 | ✅ AI identifies key topics |
| 9.7 | Speech Analytics | 0/5 | ❌ No talk-time or pace analytics (text-only) |
| 9.8 | Action Item Detection | 5/5 | ✅ Automatic action item extraction |
| 9.9 | Question Detection | 5/5 | ✅ 'Ask Tactiq AI' can identify and suggest follow-up questions |
Category total: 31 / 45
10. SECURITY & COMPLIANCE — 83% (A−)
Strong security posture — SOC 2 Type 2, GDPR, SAML SSO on Enterprise, configurable retention, and text-only capture (no audio/video ever stored). Does not train AI on customer data. Weaknesses: no EU-exclusive hosting (US + EU + Asia servers), no private storage/BYO-key, and BAA details with LLM providers unclear.
| # | Criterion | Score | Justification |
|---|---|---|---|
| 10.1 | Data retention policy | 5/5 | ✅ Configurable on Enterprise |
| 10.2 | SOC 2 Compliant | 5/5 | ✅ SOC 2 Type 2 certified |
| 10.3 | SAML-based SSO | 5/5 | ✅ Enterprise plan |
| 10.4 | GDPR Compliant | 5/5 | ✅ Fully GDPR compliant |
| 10.5 | Uses your data to train AI? | 5/5 | ✅ Does not use customer data to train AI (OpenAI Enterprise API) |
| 10.6 | Anonymized data sent to LLMs | 5/5 | ✅ Via OpenAI Enterprise API with data privacy guarantees |
| 10.7 | Patriot Act exposure | 3/5 | ⚠️ AWS servers in US, EU, and Asia |
| 10.8 | Text-Only Recording | 5/5 | ✅ Text-only — no audio or video ever recorded or stored |
| 10.9 | Private storage options | 3/5 | ⚠️ User controls storage location; no BYOK |
| 10.10 | BAA with LLM providers | 3/5 | ⚠️ OpenAI Enterprise API; BAA details unclear |
| 10.11 | 0-day vendor data retention | 3/5 | ⚠️ Transcription processed client-side; retention configurable |
| 10.12 | Data stored in EU only | 3/5 | ⚠️ EU servers available; not EU-exclusive |
Category total: 50 / 60
11. PRICING & PLANS
Best value-for-money in the market — $8/mo Pro (annual) is the cheapest paid tier among all tools reviewed, with unlimited transcripts and 10 AI credits. Business at ~$29/mo adds team features and advanced spaces. Enterprise provides SSO, custom reports, and dedicated account management.
| Plan Feature | Details | Score |
|---|---|---|
| Free tier availability | ✅ 10 transcripts/month, 5 AI credits | 5/5 |
| Free tier features | ⚠️ Basic transcription, AI insights, sharing/export | 4/5 |
| Pro / Individual price | $8/user/mo (annual) / $12 monthly — cheapest paid tier in market | 5/5 |
| Pro features | ✅ Unlimited transcripts, AI summaries, export, 10 AI credits | 5/5 |
| Business / Team price | $29.16/user/mo (annual) / $40 monthly | 3/5 |
| Business features | ✅ All Team features, 20–200 users, advanced spaces | 5/5 |
| Enterprise price | Custom pricing | 3/5 |
| Enterprise features | ✅ SSO, custom reports, dedicated account manager, configurable retention | 5/5 |
12. QUALITATIVE ASSESSMENT
Advantages
- Most affordable — $8/mo Pro is cheapest paid tier in market
- Text-only capture — no audio/video ever stored; maximum privacy
- AI Kits — custom saved prompts for any output format (unique)
- Multi-meeting analysis — analyze up to 10 transcripts collectively
- "Ask Tactiq AI" — real-time AI during meetings (Oct 2025)
- Space-triggered workflows — auto-process transcripts when added to spaces
- Broadest productivity integrations — Notion, Asana, Monday, ClickUp, Jira, Linear, Confluence
- Strongest CRM coverage — HubSpot, Salesforce, Pipedrive, Zoho
- SOC 2 Type 2 certified
- GDPR compliant
- Does not train AI on customer data
- Highlights with emojis + screenshots during meetings
- File upload transcription (up to 2GB)
- Regular penetration testing (2021–2025)
Disadvantages
- No audio or video recording — text-only limits use cases
- No in-person recording — online meetings only
- No VoIP recording
- No custom vocabulary
- No sentiment analysis or speech analytics (no audio = no voice analysis)
- No ATS integration
- No OneNote/OneDrive
- Chrome-dependent — requires Chrome browser
- No native mobile recording
- Limited to 10 AI credits on Pro plan
- No dedicated public API
USE-CASE FIT MATRIX
How well Tactiq fits different roles and team types.
| Use Case | Fit | Notes |
|---|---|---|
| Recruiter fit | Moderate | No ATS, but AI Kits can create interview scoring frameworks |
| Sales fit | Strong | Best CRM coverage (4 CRMs) + AI Kits for deal analysis + workflows |
| Manager fit | Strong | Multi-meeting analysis, action items, team spaces, workflow automation |
| Enterprise / CISO fit | Strong | SOC 2 Type 2, GDPR, text-only (no audio/video risk), SSO, configurable retention |
| Freelance fit | Strong | Most affordable ($8/mo), generous free tier, works on any platform |
Three-Way Comparison
| Category | Tactiq | Otter.ai | Fireflies |
|---|---|---|---|
| Platforms & Recording | 62% (C+) | 75% (B) | 79% (B+) |
| Transcription | 80% (B+) | 87% (A) | 83% (A−) |
| Reports & Notes | 93% (A) | 78% (B+) | 83% (A) |
| Knowledge Management | 100% (A+) | 100% (A+) | 100% (A+) |
| Admin & Control | 44% (D+) | 60% (C) | 90% (A) |
| Support & Onboarding | 90% (A−) | 88% (A−) | 88% (A−) |
| Organization | 80% (B+) | 94% (A) | 89% (A) |
| Integration | 62% (C+) | 51% (D) | 61% (C+) |
| Conversation Intelligence | 69% (B−) | 83% (A) | 89% (A) |
| Security & Compliance | 79% (A−) | 70% (B−) | 50% (C+) |
| OVERALL | 74.0 (B) | 78.0 (B+) | 66.0 (B) |
Bottom Line
Tactiq scores 82/100 (Grade B) — the best value-for-money notetaker on the market. At $8/mo it offers the cheapest paid tier with unlimited transcripts, powerful AI Kits for custom outputs, multi-meeting analysis, and the broadest CRM + productivity integration coverage. Its text-only capture (no audio/video ever stored) makes it uniquely privacy-friendly.
However, it limits use cases requiring voice analysis, in-person recording, or VoIP. No custom vocabulary, no ATS, no dedicated API, and Chrome-dependency are additional constraints. Best suited for sales teams, managers, and budget-conscious professionals who want powerful AI workflows without the overhead of audio/video storage.