Deep scoring analysis · 2026 · 115 criteria
Hedy.ai scoring analysis
Mobile-first AI notetaker with unique real-time meeting coaching.
Scoring scale
Hedy.ai is a mobile-first AI notetaker that differentiates with real-time AI coaching during meetings — a feature very few other tools match. It uses an unusual phone-near-speaker capture method (no bot joining) and supports Apple Watch, with cross-session intelligence via Topics. Hedy is clearly built for individuals, not teams — there are no CRM/ATS/productivity integrations and no enterprise controls.
1. PLATFORMS & RECORDING — 68% (D)
Covers Zoom, Teams, Meet, and Webex. Apple Watch support is unique. But Hedy uses a phone-near-speaker capture method instead of a meeting bot, which limits audio quality and reliability. No auto-record, no concurrent recording, no automatic meeting detection.
| # | Criterion | Score | Justification |
|---|---|---|---|
| 1.1 | Microsoft Teams support | 5/5 | ✅ Yes |
| 1.2 | Google Meet support | 5/5 | ✅ Yes |
| 1.3 | Zoom / Webex support | 5/5 | ✅ Includes Webex |
| 1.4 | Hybrid Meeting support | 3/5 | ⚠️ Phone-near-speaker method |
| 1.5 | Phone Call (VoIP) recording | 3/5 | ⚠️ Microphone capture |
| 1.6 | In-Person Recording | 5/5 | ✅ Phone placement |
| 1.7 | Record non-admin meetings | 5/5 | ✅ Yes (no bot needed) |
| 1.8 | Mobile App | 5/5 | ✅ iOS, Android, Apple Watch |
| 1.9 | Automatic Recording | 1/5 | ❌ Manual start only |
| 1.10 | Upload Files | 5/5 | ✅ Audio, YouTube |
| 1.11 | Click to Record | 5/5 | ✅ Yes |
| 1.12 | Auto-join via calendar | 1/5 | ❌ No bot joining |
| 1.13 | Automatic meeting detection | 1/5 | ❌ No |
| 1.14 | Bot controls | 1/5 | ❌ N/A — no bot |
| 1.15 | Noise suppression | 1/5 | ❌ Not found |
| 1.16 | Concurrent recordings | 1/5 | ❌ Not found |
| 1.17 | Manual start/stop | 5/5 | ✅ Yes |
| 1.18 | Configurable audio/video modes | 1/5 | ❌ Audio-only |
| 1.19 | Privacy-first mode | 5/5 | ✅ No bot, phone capture |
| 1.20 | Calendar integration | 5/5 | ✅ Google Calendar |
| 1.21 | Supported platforms (breadth) | 3/5 | ⚠️ Zoom, Teams, Meet, Webex |
Category total: 71 / 105
2. TRANSCRIPTION — 81% (B−)
Real-time transcription with speaker recognition, transcript editing, custom vocabulary, and highlight clips. Multi-format export (Markdown, CSV, JSON). Language coverage is only 30+ — below benchmark — and filler word removal is missing.
| # | Criterion | Score | Justification |
|---|---|---|---|
| 2.1 | Transcriptions included | 5/5 | ✅ Yes |
| 2.2 | Speaker recognition | 5/5 | ✅ Yes |
| 2.3 | Speaker names | 3/5 | ⚠️ Partial |
| 2.4 | Transcribe uploads | 5/5 | ✅ Yes |
| 2.5 | Export transcripts | 5/5 | ✅ Markdown, CSV, JSON |
| 2.6 | Hybrid meeting transcription | 3/5 | ⚠️ Partial |
| 2.7 | Languages supported | 3/5 | ⚠️ 30+ languages (below benchmark) |
| 2.8 | Dialects supported | 1/5 | ❌ Not found |
| 2.9 | Full-transcript search | 5/5 | ✅ Yes |
| 2.10 | Edit transcription | 5/5 | ✅ Yes |
| 2.11 | Share across org | 5/5 | ✅ Topics feature |
| 2.12 | Filler word removal | 1/5 | ❌ Not found |
| 2.13 | Clips from transcript | 5/5 | ✅ Highlight moments |
| 2.14 | Custom vocabulary | 5/5 | ✅ Yes |
| 2.15 | Real-time transcription | 5/5 | ✅ Yes |
Category total: 61 / 75
3. REPORTS & NOTES — 73% (D+)
Auto-recap emails, structured AI notes, and specialized session modes (negotiations, interviews, healthcare). The standout is real-time AI coaching during meetings — unique in this category. No task assignment, no scorecard.
| # | Criterion | Score | Justification |
|---|---|---|---|
| 3.1 | Meeting Notes | 5/5 | ✅ Yes |
| 3.2 | Export / Download | 5/5 | ✅ Yes |
| 3.3 | Email pre-generated | 5/5 | ✅ Auto-recap emails |
| 3.4 | Customize Notes | 3/5 | ⚠️ Partial |
| 3.5 | Templates per Job | 5/5 | ✅ Specialized session modes |
| 3.6 | Scorecard / Coaching | 3/5 | ⚠️ Coaching suggestions, no scorecards |
| 3.7 | Auto Meeting Detection | 1/5 | ❌ No |
| 3.8 | Live Coaching | 5/5 | ✅ Real-time AI coaching (unique) |
| 3.9 | Assign tasks | 1/5 | ❌ Not found |
Category total: 33 / 45
4. KNOWLEDGE MANAGEMENT — 80% (B)
Cross-session chat lets users query across their full meeting history. Topics feature provides partial org-level grouping but lacks true shared workspaces.
| # | Criterion | Score | Justification |
|---|---|---|---|
| 4.1 | Ask across past meetings | 5/5 | ✅ Cross-session chat |
| 4.2 | Organization-level knowledge | 3/5 | ⚠️ Topics grouping |
Category total: 8 / 10
5. ADMIN & CONTROL — 28% (F)
No meaningful admin layer. No custom vocab for admins, no sentiment toggles, no smart participation rules. Built for individual users, not admins.
| # | Criterion | Score | Justification |
|---|---|---|---|
| 5.1 | Custom vocabulary (admin) | 1/5 | ❌ Not found |
| 5.2 | Sentiment analysis toggles | 1/5 | ❌ Not found |
| 5.3 | Hybrid speaker detection | 3/5 | ⚠️ Partial |
| 5.4 | Configurable recording settings | 1/5 | ❌ Not found |
| 5.5 | Smart participation rules | 1/5 | ❌ Not found |
Category total: 7 / 25
6. SUPPORT & ONBOARDING — 20% (F)
No documented support infrastructure. No dedicated AM, no training programs, video tutorials and chat support presence unclear.
| # | Criterion | Score | Justification |
|---|---|---|---|
| 6.1 | Online Video Tutorials | 1/5 | ⚠️ Not found |
| 6.2 | Dedicated Account Manager | 1/5 | ❌ Not found |
| 6.3 | Training & Personalization | 1/5 | ❌ Not found |
| 6.4 | Chat & Support | 1/5 | ⚠️ Not found |
Category total: 4 / 20
7. ORGANIZATION — 56% (D+)
Search and Topics (folders) work. Library exists. No automatic folder distribution, no team workspaces, no participant or company filtering. Clearly built for individuals.
| # | Criterion | Score | Justification |
|---|---|---|---|
| 7.1 | Search within meetings | 5/5 | ✅ Yes |
| 7.2 | Automatic folder distribution | 1/5 | ❌ Not found |
| 7.3 | Org-level knowledge | 3/5 | ⚠️ Partial |
| 7.4 | Team workspaces | 1/5 | ❌ Not found |
| 7.5 | Meetings library | 5/5 | ✅ Yes |
| 7.6 | Smart filters | 3/5 | ⚠️ Partial |
| 7.7 | Folders | 5/5 | ✅ Topics |
| 7.8 | Filter by participants | 1/5 | ❌ Not found |
| 7.9 | Filter by company | 1/5 | ❌ Not found |
Category total: 25 / 45
8. INTEGRATION — 38% (F)
API and Zapier are present. Otherwise, essentially no native integrations — no CRM, no ATS, no productivity tools, no VoIP, no Microsoft, no Google Workspace.
| # | Criterion | Score | Justification |
|---|---|---|---|
| 8.1 | OneNote | 1/5 | ❌ No |
| 8.2 | OneDrive | 1/5 | ❌ No |
| 8.3 | CRM | 1/5 | ❌ No |
| 8.4 | G Suite | 1/5 | ❌ No |
| 8.5 | ATS | 1/5 | ❌ No |
| 8.6 | Productivity tools | 1/5 | ❌ No |
| 8.7 | VoIP | 1/5 | ❌ No |
| 8.8 | API | 5/5 | ✅ Yes |
| 8.9 | Zapier | 5/5 | ✅ Yes |
Category total: 17 / 45
9. CONVERSATION INTELLIGENCE — 69% (C−)
Strong on single + multi-meeting AI insights, key topic detection, action items, and question detection (flags missed questions). Coaching is partial — no formal scorecards. No keyword tracking, sentiment, or speech analytics.
| # | Criterion | Score | Justification |
|---|---|---|---|
| 9.1 | Single Meeting AI Insights | 5/5 | ✅ Yes |
| 9.2 | Multi-Meeting AI Insights | 5/5 | ✅ Cross-session |
| 9.3 | Scorecard & Coaching | 3/5 | ⚠️ Coaching only, no scorecards |
| 9.4 | Keyword Tracking | 1/5 | ❌ Not found |
| 9.5 | Sentiment Analysis | 1/5 | ❌ Not found |
| 9.6 | Key Topic Detection | 5/5 | ✅ Yes |
| 9.7 | Speech Analytics | 1/5 | ❌ Not found |
| 9.8 | Action Item Detection | 5/5 | ✅ Yes |
| 9.9 | Question Detection | 5/5 | ✅ Missed questions flagged |
Category total: 31 / 45
10. SECURITY & COMPLIANCE — 47% (F)
On-device processing is a genuine privacy strength, and Hedy confirms no AI training on user data. But there is no SOC 2, no SSO, no formal GDPR statement, no EU residency, and no BAA. Unfit for regulated industries.
| # | Criterion | Score | Justification |
|---|---|---|---|
| 10.1 | Data retention policy | 3/5 | ⚠️ Not specified |
| 10.2 | SOC 2 Compliant | 1/5 | ❌ Not found |
| 10.3 | SAML SSO | 1/5 | ❌ Not found |
| 10.4 | GDPR Compliant | 3/5 | ⚠️ Not explicitly stated |
| 10.5 | Uses data to train AI? | 5/5 | ✅ No (confirmed) |
| 10.6 | Anonymized data to LLMs | 3/5 | ⚠️ Not found |
| 10.7 | Patriot Act exposure | 3/5 | ⚠️ Unclear |
| 10.8 | Text-Only Recording | 1/5 | ❌ Not found |
| 10.9 | Private storage | 5/5 | ✅ On-device processing |
| 10.10 | BAA with LLM providers | 1/5 | ❌ Not found |
| 10.11 | 0-day retention | 1/5 | ❌ Not found |
| 10.12 | Data stored in EU only | 1/5 | ❌ Not found |
Category total: 28 / 60
11. PRICING & PLANS
Free tier (5 hrs/month, 30-min coaching cap). Premium is $12.99/mo or $99.99/year. A lifetime plan is available at $299. No Business or Enterprise tiers.
| Plan Feature | Details | Score |
|---|---|---|
| Free tier availability | ✅ Yes (5 hrs/month) | 4/5 |
| Free tier features | ⚠️ Limited — 30-min coaching cap | 3/5 |
| Pro / Premium price | $12.99/mo or $99.99/year — clear pricing | 5/5 |
| Pro / Premium features | ✅ Unlimited sessions, imports, Zapier | 4/5 |
| Business price | ❌ Not available | 1/5 |
| Business features | ❌ N/A | 1/5 |
| Enterprise price | ❌ Not available | 1/5 |
| Enterprise features | ❌ N/A — Lifetime plan $299 instead | 1/5 |
12. QUALITATIVE ASSESSMENT
Advantages
- Unique real-time AI coaching during meetings
- Cross-session intelligence via Topics
- Specialized modes — negotiations, interviews, healthcare
- Apple Watch support
- Lifetime plan available ($299)
- No bot joining — privacy-first
- On-device processing option
Disadvantages
- Phone-near-speaker capture is unreliable
- Only 30+ languages — below benchmark
- No enterprise features whatsoever
- No CRM/ATS/productivity integrations
- No SOC 2 or formal compliance certifications
- Limited to individual use cases
- No auto-recording — manual start
USE-CASE FIT MATRIX
| Use Case | Fit | Notes |
|---|---|---|
| Recruiter fit | Poor | No ATS integration |
| Sales fit | Partial | Coaching helps, but no CRM |
| Manager fit | Partial | Coaching + cross-session intelligence |
| Enterprise / CISO fit | Poor | No SSO, no SOC 2, no admin layer |
| Freelance fit | Strong | Coaching, lifetime deal, Apple Watch |
Three-Way Comparison
| Category | Hedy.ai | CraftNote | Noota |
|---|---|---|---|
| Platforms & Recording | 48% (D) | 57% (C) | 93% (A+) |
| Transcription | 67% (B) | 67% (B) | 87% (A) |
| Reports & Notes | 56% (C) | 33% (F) | 91% (A+) |
| Knowledge Management | 75% (B) | 0% (F) | 100% (A+) |
| Admin & Control | 20% (F) | 36% (F) | 60% (C) |
| Support & Onboarding | 20% (F) | 20% (F) | 88% (A−) |
| Organization | 42% (F) | 58% (C) | 94% (A) |
| Integration | 33% (F) | 33% (F) | 51% (D) |
| Conversation Intelligence | 60% (C) | 47% (D) | 83% (A) |
| Security & Compliance | 27% (F) | 27% (F) | 70% (B−) |
| OVERALL | 41 (F) | 32 (F) | 86 (A) |
Bottom Line
Hedy.ai scores ~41/100 (Grade F) on the enterprise framework, but its real-time AI coaching during meetings is genuinely unique. It's the strongest pick for an individual who wants live prompts mid-conversation — negotiations, interviews, sales pitches.
The phone-near-speaker capture method limits audio quality, and Hedy has no CRM/ATS integrations, no admin controls, no SOC 2, and only 30+ languages. The $299 lifetime deal is unusual and attractive for solo users.
For freelancers & coaches: Strong — real-time coaching, Apple Watch, lifetime deal.
For sales reps (individual): Useful — live coaching, but no CRM auto-logging.
For teams or enterprises: Skip — no integrations, no admin, no compliance.