Deep scoring analysis · 2026 · 115 criteria
Leexi scoring analysis
European AI meeting assistant — GDPR-by-design, 120+ languages, sales intelligence.
Scoring scale
Leexi is a European (French) AI meeting assistant emphasizing GDPR compliance, ISO 27001 certification, and EU data residency. It targets sales teams, customer service, and data-sensitive organizations with strong VoIP/CRM integrations and 120+ language support. Unlike US competitors, Leexi is European top-to-bottom — not a US tool with an EU region toggle. Below is a full category-by-category scoring based on the 2025 Meeting Intelligence Measurement Framework (115 criteria).
1. PLATFORMS & RECORDING — 88% (B+)
Strong platform coverage with Teams, Meet, Zoom, Webex (partial), and extensive VoIP integrations. Mobile app with offline recording is excellent. Hybrid and noise suppression are partial. Auto-join is calendar-based only.
| # | Criterion | Score | Justification |
|---|---|---|---|
| 1.1 | Microsoft Teams support | 5/5 | ✅ Fully supported via bot join |
| 1.2 | Google Meet support | 5/5 | ✅ Fully supported via bot join |
| 1.3 | Zoom / Webex support | 4/5 | ✅ Zoom fully supported; Webex not confirmed |
| 1.4 | Hybrid Meeting support | 3/5 | ⚠️ Mobile app enables in-person capture; true hybrid (room + remote) limited |
| 1.5 | Phone Call (VoIP) recording | 5/5 | ✅ Extensive VoIP: Aircall, Ringover, 3CX, Cloudtalk, Teams Phone, etc. |
| 1.6 | In-Person Recording | 5/5 | ✅ Mobile app supports in-person and offline recording |
| 1.7 | Record non-admin meetings | 5/5 | ✅ Bot can join meetings user didn't organize |
| 1.8 | Mobile App / Mobile recording | 5/5 | ✅ iOS app with recording, offline mode, and upload |
| 1.9 | Automatic Recording | 5/5 | ✅ Auto-join via calendar integration |
| 1.10 | Upload Files | 5/5 | ✅ Upload audio/video files up to 2 GB / 3 hours |
| 1.11 | Click to Record | 5/5 | ✅ Manual recording available |
| 1.12 | Auto-join via calendar integration | 5/5 | ✅ Google Calendar, Outlook, Microsoft Exchange on-premise |
| 1.13 | Automatic meeting detection | 3/5 | ⚠️ Calendar-based; no fully automatic detection without calendar |
| 1.14 | Bot controls (mute/unmute) | 3/5 | ⚠️ Basic bot controls; browser extension for live highlighting |
| 1.15 | Noise suppression | 3/5 | ⚠️ Claims 95%+ accuracy with background noise; no dedicated feature |
| 1.16 | Concurrent recordings | 5/5 | ✅ Multiple meetings can be recorded simultaneously |
| 1.17 | Manual start/stop | 5/5 | ✅ Users can manually start and stop recording |
| 1.18 | Configurable audio/video modes | 3/5 | ⚠️ Not explicitly detailed |
| 1.19 | Privacy-first (audio-only) mode | 3/5 | ⚠️ Mobile app records audio; no dedicated privacy mode for video calls |
| 1.20 | Calendar integration | 5/5 | ✅ Google Calendar, Outlook, Microsoft Exchange on-premise |
| 1.21 | Supported platforms | 5/5 | ✅ Zoom, Meet, Teams + extensive VoIP platforms |
Category total: 92 / 105
2. TRANSCRIPTION — 87% (A)
120+ languages with auto-detection, real-time transcription, speaker diarization, and editable transcripts. Export in multiple formats. Weaknesses: no confirmed filler word removal, custom vocabulary, or full clip creation.
| # | Criterion | Score | Justification |
|---|---|---|---|
| 2.1 | Transcriptions included | 5/5 | ✅ Included in all plans |
| 2.2 | Speaker recognition | 5/5 | ✅ Automatic speaker diarization |
| 2.3 | Speaker names | 5/5 | ✅ Labels speakers by name |
| 2.4 | Transcribe video/audio uploads | 5/5 | ✅ Uploaded files can be transcribed |
| 2.5 | Export transcripts | 5/5 | ✅ Export in PDF, DOCX, Markdown |
| 2.6 | Hybrid meeting transcription | 3/5 | ⚠️ Mobile app captures in-person; true hybrid limited |
| 2.7 | Languages supported | 5/5 | ✅ 120+ languages with automatic language detection |
| 2.8 | Dialects supported | 3/5 | ⚠️ Auto-detection implies some dialect handling |
| 2.9 | Full-transcript search | 5/5 | ✅ Search across all transcripts |
| 2.10 | Edit transcription | 5/5 | ✅ Editable transcripts with annotations |
| 2.11 | Share across organization | 5/5 | ✅ Shareable meeting pages, comments, highlights |
| 2.12 | Filler word removal | 3/5 | ⚠️ Not explicitly confirmed |
| 2.13 | Clips from transcript | 3/5 | ⚠️ Highlights and chaptering; full clip creation not confirmed |
| 2.14 | Custom vocabulary | 3/5 | ⚠️ Not explicitly confirmed as a standalone feature |
| 2.15 | Real-time transcription | 5/5 | ✅ Live transcription during meetings |
Category total: 65 / 75
3. REPORTS & NOTES — 82% (B+)
Strong AI summaries with bullet points, decisions, and action items. Auto-generated follow-up emails and customizable note format. Call scoring for sales is a strength. No live coaching. Templates per role are partial.
| # | Criterion | Score | Justification |
|---|---|---|---|
| 3.1 | Meeting Notes | 5/5 | ✅ AI summaries with bullet points, decisions, action items |
| 3.2 | Export / Download | 5/5 | ✅ Export in PDF, DOCX, Markdown |
| 3.3 | Email pre-generated | 5/5 | ✅ Auto-generated follow-up emails from meetings |
| 3.4 | Customize Notes | 5/5 | ✅ Customizable format, tone, and standards |
| 3.5 | Templates per Job | 3/5 | ⚠️ AI consultant personalization on Business plan; limited role-specific templates |
| 3.6 | Scorecard / Coaching | 5/5 | ✅ Call scoring and automatic scoring for sales teams |
| 3.7 | Auto Meeting Detection | 3/5 | ⚠️ Calendar-based auto-join; no detection without calendar |
| 3.8 | Live Coaching | 1/5 | ❌ No real-time coaching prompts during meetings |
| 3.9 | Assign tasks | 5/5 | ✅ AI identifies speakers and auto-assigns action items |
Category total: 37 / 45
4. KNOWLEDGE MANAGEMENT — 100% (A+)
Full marks. 'Ask Leexi' interactive AI assistant enables natural language queries across all past meetings. Shared meeting pages and team collaboration provide genuine organization-level knowledge.
| # | Criterion | Score | Justification |
|---|---|---|---|
| 4.1 | Ask questions across all past meetings | 5/5 | ✅ 'Ask Leexi' interactive AI assistant |
| 4.2 | Organization-level knowledge | 5/5 | ✅ Shared meeting pages and team collaboration |
Category total: 10 / 10
5. ADMIN & CONTROL — 60% (C)
Solid configurable recording settings with advanced access rules. But custom vocabulary, sentiment analysis toggles, and hybrid speaker detection are missing or weak. Smart participation rules are calendar-based only.
| # | Criterion | Score | Justification |
|---|---|---|---|
| 5.1 | Custom vocabulary (admin) | 3/5 | ⚠️ Not explicitly confirmed as admin-level feature |
| 5.2 | Sentiment analysis toggles | 1/5 | ❌ No explicit sentiment analysis toggle |
| 5.3 | Hybrid speaker detection | 3/5 | ⚠️ Speaker diarization works; hybrid-specific detection limited |
| 5.4 | Configurable recording settings | 5/5 | ✅ Advanced access rules and permissions |
| 5.5 | Smart participation rules | 3/5 | ⚠️ Calendar-based auto-join; limited smart rules |
Category total: 15 / 25
6. SUPPORT & ONBOARDING — 80% (B−)
Documentation and chat support available. Dedicated account manager only on Enterprise. AI consultant personalization on Business plan is a nice touch but not deeply detailed. Overall solid but not best-in-class.
| # | Criterion | Score | Justification |
|---|---|---|---|
| 6.1 | Online Video Tutorials | 5/5 | ✅ Video tutorials and documentation available |
| 6.2 | Dedicated Account Manager | 3/5 | ⚠️ Priority support on Business plan; dedicated AM on Enterprise |
| 6.3 | Training & Personalization | 3/5 | ⚠️ AI consultant personalization on Business plan |
| 6.4 | Chat & Support | 5/5 | ✅ Chat support available; priority on Business plan |
Category total: 16 / 20
7. ORGANIZATION — 87% (A)
Strong organizational features with full-text search, custom folders, smart filters, and meeting library. Team workspaces are partial (collaboration exists but dedicated workspace concept is unclear). Company-level filtering relies on CRM integration.
| # | Criterion | Score | Justification |
|---|---|---|---|
| 7.1 | Search within meetings | 5/5 | ✅ Full-text search across meetings |
| 7.2 | Automatic folder distribution | 3/5 | ⚠️ Chaptering and organization; limited auto-sort rules |
| 7.3 | Organization-level knowledge | 5/5 | ✅ Shared meeting pages and collaboration |
| 7.4 | Team workspaces | 3/5 | ⚠️ Team collaboration features; dedicated workspaces not confirmed |
| 7.5 | Meetings library | 5/5 | ✅ Searchable library of all past meetings |
| 7.6 | Smart filters | 5/5 | ✅ Filter by date, type, and other criteria |
| 7.7 | Folders | 5/5 | ✅ Custom folder organization |
| 7.8 | Filter by participants | 5/5 | ✅ Filter meetings by attendees |
| 7.9 | Filter by company | 3/5 | ⚠️ CRM integration enables company context; native filter limited |
Category total: 39 / 45
8. INTEGRATION — 73% (B+)
Excellent CRM coverage (Salesforce, HubSpot, Pipedrive, Zoho, Dynamics 365, Attio) and VoIP integrations (Aircall, Ringover, 3CX, etc.). Strong productivity tool support (Notion, Slack, SharePoint, Zapier). Weaknesses: no OneNote, no OneDrive, limited ATS (only RecruitCRM), and API is Enterprise-only.
| # | Criterion | Score | Justification |
|---|---|---|---|
| 8.1 | OneNote | 1/5 | ❌ No OneNote integration |
| 8.2 | OneDrive | 1/5 | ❌ No OneDrive integration |
| 8.3 | CRM | 5/5 | ✅ Salesforce, HubSpot, Pipedrive, Zoho, Dynamics 365, Attio |
| 8.4 | G Suite / Google Workspace | 5/5 | ✅ Google Docs, Gmail integration |
| 8.5 | ATS | 3/5 | ⚠️ RecruitCRM integration; limited ATS coverage |
| 8.6 | Productivity tools | 5/5 | ✅ Notion, Slack, SharePoint |
| 8.7 | VoIP | 5/5 | ✅ Aircall, Ringover, 3CX, Cloudtalk, Teams Phone, Vonage, and more |
| 8.8 | API | 3/5 | ⚠️ Custom API support (Enterprise) |
| 8.9 | Zapier | 5/5 | ✅ Zapier connector available |
Category total: 33 / 45
9. CONVERSATION INTELLIGENCE / ANALYTICS — 87% (A)
Strong CI for sales teams. Call scoring, weekly trend reports, speech analytics (talk time, silence, participation), and action item detection with speaker assignment are all present. Keyword tracking and sentiment analysis are partial. Question detection is not explicitly confirmed.
| # | Criterion | Score | Justification |
|---|---|---|---|
| 9.1 | Single Meeting AI Insights | 5/5 | ✅ AI summaries, action items, chaptering per meeting |
| 9.2 | Multi-Meeting AI Insights | 5/5 | ✅ Weekly trend reports (Business plan); analytics dashboard |
| 9.3 | Scorecard & Coaching Insights | 5/5 | ✅ Call scoring and automatic scoring for sales |
| 9.4 | Keyword Tracking | 3/5 | ⚠️ NLP-based analysis; dedicated keyword tracking not confirmed |
| 9.5 | Sentiment Analysis | 3/5 | ⚠️ NLP/LLM-based conversational intelligence; not explicitly labeled sentiment |
| 9.6 | Key Topic Detection | 5/5 | ✅ Chaptering and topic segmentation |
| 9.7 | Speech Analytics | 5/5 | ✅ Talk time, silence analysis, participation rates |
| 9.8 | Action Item Detection | 5/5 | ✅ Automatic action item extraction with speaker assignment |
| 9.9 | Question Detection | 3/5 | ⚠️ Not explicitly confirmed as standalone feature |
Category total: 39 / 45
10. SECURITY & COMPLIANCE — 63% (B−)
GDPR compliant with data stored in France (EU), zero Patriot Act exposure, SAML SSO, and ISO 27001. Major weaknesses: no SOC 2 certification, no HIPAA/BAA, no private storage options, 6-month minimum data retention, and no explicit confirmation that data is never used for AI training.
| # | Criterion | Score | Justification |
|---|---|---|---|
| 10.1 | Data retention policy | 5/5 | ✅ 6 months storage on base plan; configurable on higher tiers |
| 10.2 | SOC 2 Compliant | 1/5 | ❌ Not SOC 2 certified; holds ISO 27001 instead |
| 10.3 | SAML-based SSO | 5/5 | ✅ SSO on Business and Enterprise plans |
| 10.4 | GDPR Compliant | 5/5 | ✅ Fully GDPR compliant; data stored in France |
| 10.5 | Uses your data to train AI? | 3/5 | ⚠️ Not explicitly confirmed; privacy-focused positioning |
| 10.6 | Anonymized data sent to LLMs | 3/5 | ⚠️ End-to-end encryption; anonymization not explicitly detailed |
| 10.7 | Patriot Act exposure | 5/5 | ✅ No exposure — French company; data stored in France/EU |
| 10.8 | Text-Only Recording | 3/5 | ⚠️ Not explicitly confirmed |
| 10.9 | Private storage options | 1/5 | ❌ No BYOK or private cloud options confirmed |
| 10.10 | BAA with LLM providers | 1/5 | ❌ No HIPAA/BAA mentioned |
| 10.11 | 0-day vendor data retention | 1/5 | ❌ 6-month minimum retention |
| 10.12 | Data stored in EU only | 5/5 | ✅ All data stored in France (EU) |
Category total: 38 / 60
11. PRICING & PLANS
Leexi has no free tier (trial only). The AI-Meeting plan starts at €23/user/mo with transcription, AI summaries, and 6-month storage. The AI-Business plan at €39/user/mo adds CRM/VoIP integrations, weekly trend reports, and priority support. Enterprise is custom-priced with advanced analytics and API access.
| Plan Feature | Details | Score |
|---|---|---|
| Free tier availability | ❌ No free tier; trial only | 1/5 |
| Free tier features | ❌ N/A — no free tier | 0/5 |
| Pro / Premium price | €23/user/mo (AI-Meeting plan, annual billing) | 4/5 |
| Pro / Premium features | ✅ Transcription in 100+ languages, AI summaries, follow-up tasks, 6-month storage | 4/5 |
| Business price | €39/user/mo (AI-Business plan) | 4/5 |
| Business features | ✅ CRM/VoIP integrations, weekly trend reports, AI Briefing, auto CRM field completion, priority support | 5/5 |
| Enterprise price | Custom pricing | 4/5 |
| Enterprise features | ✅ Advanced analytics, public API, custom configurations | 4/5 |
12. QUALITATIVE ASSESSMENT
Advantages
- EU-based with data stored in France (GDPR + no Patriot Act)
- ISO 27001 certified
- 120+ languages supported with auto-detection
- Extensive VoIP integrations — Aircall, Ringover, 3CX, Cloudtalk, etc.
- Strong CRM coverage — Salesforce, HubSpot, Pipedrive, Zoho, Dynamics 365, Attio
- Mobile app with offline recording
- Real-time transcription
- Call scoring for sales teams
- Action item auto-assignment with speaker identification
- GDPR consent & opt-out automation — built-in spoken consent prompts
Disadvantages
- No free tier — trial only
- No SOC 2 certification
- No HIPAA compliance
- Limited ATS integrations — only RecruitCRM
- No live coaching
- No dedicated sentiment analysis
- No OneNote/OneDrive integration
- Custom vocabulary not confirmed
- Higher entry price than some competitors (€23/mo minimum)
- No native mobile app for Android — iOS only
USE-CASE FIT MATRIX
How well Leexi fits different roles and team types.
| Use Case | Fit | Notes |
|---|---|---|
| Recruiter fit | Moderate | Limited ATS (RecruitCRM only); good transcription but not recruiting-focused |
| Sales fit | Strong | Deep CRM + VoIP integrations, call scoring, weekly trends |
| Manager fit | Strong | Analytics dashboard, team insights, participation metrics |
| Enterprise / CISO fit | Strong | EU data residency, ISO 27001, GDPR, no Patriot Act — but no SOC 2 |
| Freelance fit | Weak | No free tier; €23/mo minimum entry price |
Three-Way Comparison
| Category | Leexi | Noota | Avoma |
|---|---|---|---|
| Platforms & Recording | 79% (B+) | 93% (A+) | 73% (B) |
| Transcription | 83% (A) | 87% (A) | 80% (A−) |
| Reports & Notes | 78% (B+) | 91% (A+) | 75% (B+) |
| Knowledge Management | 100% (A+) | 100% (A+) | 70% (B) |
| Admin & Control | 50% (C) | 60% (C) | 56% (C) |
| Support & Onboarding | 75% (B−) | 88% (A−) | 88% (A−) |
| Organization | 83% (B+) | 94% (A) | 65% (B−) |
| Integration | 72% (B+) | 51% (D) | 90% (A) |
| Conversation Intelligence | 83% (B+) | 83% (A) | 88% (A+) |
| Security & Compliance | 54% (D) | 70% (B−) | 55% (C) |
| OVERALL | 76.0 (B) | 86.33 (A) | 71.48 (B+) |
Key Strengths
- European compliance by design — Belgian company, data hosted in France, GDPR-by-design with built-in spoken consent and per-participant opt-out
- 120+ language transcription — Native accuracy with first-class French, Dutch, German, Spanish, and Italian
- Extensive VoIP integrations — Aircall, Ringover, 3CX, Cloudtalk, Teams Phone, Vonage, and more
- Deep CRM coverage — Salesforce, HubSpot, Pipedrive, Zoho, Dynamics 365, Attio — plus EU favorites like Sellsy and noCRM
- Sales coaching & call scoring — MEDDIC/BANT/SPIN scorecards, talk-ratio, monologue detection, objection tracking
- CRM autopilot — Auto-logs call summaries, deal next-steps, and MEDDIC fields back into your CRM
- Mobile app with offline recording — iOS app supports in-person and offline capture
Areas for Improvement
- No free tier — Trial only; no unlimited free plan like tl;dv or Fathom
- No SOC 2 certification — ISO 27001 only; US enterprise buyers may require SOC 2
- No live coaching — Missing real-time coaching prompts during calls
- Limited ATS support — Only RecruitCRM; recruiters should look at Metaview or Noota
- No dedicated sentiment analysis — NLP intelligence exists but not explicitly labeled
- No OneNote/OneDrive integration
- No Android mobile app — iOS only for mobile capture
Bottom Line
Leexi scores ~68/100 (Grade B) — the strongest choice for European organizations prioritizing GDPR compliance and EU data residency. Its extensive VoIP integrations and CRM coverage make it ideal for sales and customer service teams. The 120+ language support with first-class European languages is a genuine differentiator.
Key gaps include the absence of a free tier, no SOC 2 certification, limited ATS support, and no live coaching — making it less suited for recruiters and budget-conscious freelancers. If you're a European sales team that runs a mix of video meetings and dialer calls in French, Dutch, or German, Leexi is hard to beat. If you need a free plan or enterprise-grade security certifications beyond ISO 27001, consider alternatives.
For sales teams: Leexi is an excellent pick — deep CRM + VoIP, call scoring, and EU compliance.
For customer service: Strong fit with multilingual support, action item detection, and CRM sync.
For security-conscious orgs: GDPR + EU-only data + no Patriot Act — but missing SOC 2.
For recruiters: Skip Leexi — only RecruitCRM integration. Metaview or Noota are better.
For freelancers: Not ideal — no free tier and €23/mo minimum entry price.