Review · 2026
Avoma review
Final score: 71/100 · Grade B · Strong contender
Mid-market conversation intelligence with strong analytics.
Combines notetaking, scheduling, and conversation analytics (topics, talk-ratio, trackers) in one platform. A pragmatic Gong alternative for growing revenue teams that need coaching without enterprise pricing. UI feels dense and onboarding takes effort.
Scorecard — 14 categories
| # | Category | Score | Weight | Pts | |
|---|---|---|---|---|---|
| 1 | Recording & Platform Coverage | 30/50 | 12% | 7.2 | |
| 2 | Transcription Quality | 36/45 | 10% | 8.0 | |
| 3 | AI Reports & Notes | 34/45 | 10% | 7.6 | |
| 4 | Knowledge Management | 26/30 | 10% | 8.7 | |
| 5 | Email Handling | 18/30 | 8% | 4.8 | |
| 6 | Telephony & VoIP | 14/25 | 8% | 4.5 | |
| 7 | Integration — CRM | 22/25 | 7% | 6.2 | |
| 8 | Integration — ATS | 7/20 | 5% | 1.7 | |
| 9 | Integration — Productivity | 16/20 | 5% | 4.0 | |
| 10 | Automation & Workflows | 26/35 | 10% | 7.4 | |
| 11 | Organization & Search | 27/30 | 5% | 4.5 | |
| 12 | Conversation Intelligence | 26/30 | 5% | 4.3 | |
| 13 | Security & Compliance | 32/40 | 8% | 6.4 | |
| 14 | Pricing & Value | 19/25 | 7% | 5.3 | |
| Final score | B | 100% | 71/100 | ||
Top strengths
- Organization & Search (90%)
- Integration — CRM (88%)
- Knowledge Management (87%)
Weakest areas
- Integration — ATS (35%)
- Telephony & VoIP (56%)
- Recording & Platform Coverage (60%)
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