Review · 2026
Grain review
Final score: 81/100 · Grade A · Excellent
Video clip library for revenue teams that share customer voice.
Strong at turning meetings into highlight reels and embedding them into Slack and CRMs. Beloved by PMM and CS teams who need to circulate customer quotes. Less suited for individual notetaking or non-revenue use cases.
Scorecard — 14 categories
| # | Category | Score | Weight | Pts | |
|---|---|---|---|---|---|
| 1 | Recording & Platform Coverage | 32/50 | 12% | 7.7 | |
| 2 | Transcription Quality | 34/45 | 10% | 7.6 | |
| 3 | AI Reports & Notes | 27/45 | 10% | 6.0 | |
| 4 | Knowledge Management | 24/30 | 10% | 8.0 | |
| 5 | Email Handling | 15/30 | 8% | 4.0 | |
| 6 | Telephony & VoIP | 6/25 | 8% | 1.9 | |
| 7 | Integration — CRM | 20/25 | 7% | 5.6 | |
| 8 | Integration — ATS | 3/20 | 5% | 0.8 | |
| 9 | Integration — Productivity | 14/20 | 5% | 3.5 | |
| 10 | Automation & Workflows | 25/35 | 10% | 7.1 | |
| 11 | Organization & Search | 25/30 | 5% | 4.2 | |
| 12 | Conversation Intelligence | 20/30 | 5% | 3.3 | |
| 13 | Security & Compliance | 26/40 | 8% | 5.2 | |
| 14 | Pricing & Value | 18/25 | 7% | 5.0 | |
| Final score | A | 100% | 81/100 | ||
Top strengths
- Organization & Search (83%)
- Knowledge Management (80%)
- Integration — CRM (80%)
Weakest areas
- Integration — ATS (15%)
- Telephony & VoIP (24%)
- Email Handling (50%)
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