Review · 2026
Supernormal review
Final score: 68/100 · Grade C · Adequate
Template-driven AI meeting notes for cross-functional SMBs.
Pre-built note templates (sales call, 1:1, design review) make outputs consistent across teams. Tight integrations with Slack and HubSpot. Lacks advanced analytics and a true mobile experience.
Scorecard — 14 categories
| # | Category | Score | Weight | Pts | |
|---|---|---|---|---|---|
| 1 | Recording & Platform Coverage | 30/50 | 12% | 7.2 | |
| 2 | Transcription Quality | 27/45 | 10% | 6.0 | |
| 3 | AI Reports & Notes | 25/45 | 10% | 5.6 | |
| 4 | Knowledge Management | 17/30 | 10% | 5.7 | |
| 5 | Email Handling | 15/30 | 8% | 4.0 | |
| 6 | Telephony & VoIP | 6/25 | 8% | 1.9 | |
| 7 | Integration — CRM | 16/25 | 7% | 4.5 | |
| 8 | Integration — ATS | 3/20 | 5% | 0.8 | |
| 9 | Integration — Productivity | 15/20 | 5% | 3.8 | |
| 10 | Automation & Workflows | 22/35 | 10% | 6.3 | |
| 11 | Organization & Search | 19/30 | 5% | 3.2 | |
| 12 | Conversation Intelligence | 13/30 | 5% | 2.2 | |
| 13 | Security & Compliance | 24/40 | 8% | 4.8 | |
| 14 | Pricing & Value | 19/25 | 7% | 5.3 | |
| Final score | C | 100% | 68/100 | ||
Top strengths
- Pricing & Value (76%)
- Integration — Productivity (75%)
- Integration — CRM (64%)
Weakest areas
- Integration — ATS (15%)
- Telephony & VoIP (24%)
- Conversation Intelligence (43%)
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