Review · 2026
Spiky.ai review
Final score: 70/100 · Grade B · Strong contender
Behavioral analytics for coaching — energy, sentiment, talk ratio.
Goes beyond transcripts with body-language, energy, and behavioral scoring per rep. A specialty pick for sales enablement and leadership coaching. Onboarding is heavy and pricing skews mid/enterprise.
Scorecard — 14 categories
| # | Category | Score | Weight | Pts | |
|---|---|---|---|---|---|
| 1 | Recording & Platform Coverage | 29/50 | 12% | 7.0 | |
| 2 | Transcription Quality | 34/45 | 10% | 7.6 | |
| 3 | AI Reports & Notes | 33/45 | 10% | 7.3 | |
| 4 | Knowledge Management | 24/30 | 10% | 8.0 | |
| 5 | Email Handling | 18/30 | 8% | 4.8 | |
| 6 | Telephony & VoIP | 11/25 | 8% | 3.5 | |
| 7 | Integration — CRM | 22/25 | 7% | 6.2 | |
| 8 | Integration — ATS | 3/20 | 5% | 0.8 | |
| 9 | Integration — Productivity | 13/20 | 5% | 3.3 | |
| 10 | Automation & Workflows | 26/35 | 10% | 7.4 | |
| 11 | Organization & Search | 26/30 | 5% | 4.3 | |
| 12 | Conversation Intelligence | 26/30 | 5% | 4.3 | |
| 13 | Security & Compliance | 23/40 | 8% | 4.6 | |
| 14 | Pricing & Value | 17/25 | 7% | 4.8 | |
| Final score | B | 100% | 70/100 | ||
Top strengths
- Integration — CRM (88%)
- Organization & Search (87%)
- Conversation Intelligence (87%)
Weakest areas
- Integration — ATS (15%)
- Telephony & VoIP (44%)
- Security & Compliance (57%)
Should you pick Spiky.ai? Run the quiz to see how Spiky.ai ranks against your specific constraints — team size, language, integrations, budget.